Customer Privacy Policy

Besem Travel Agency

Protecting your personal information
All of the personal information that you provide us, such as your name, address, phone number and email address will never be shared, rented, or sold away to any individuals or entities beyond Besem Travel. We will only use the information provided by you, such as names, address, and your special needs/food requirements etc. to process your booking and ensure that all your requirements are met well. You will enjoy your holidays smoothly and hassle-free for all the time you are with us.

We ensure to undertake all the security measures to safeguard your private information. We share this information only during must require circumstances, such as when needed by your tour operator, hotels, airlines, and other transport companies to serve you better and for essential security checking/ credit checking companies and public authorities like immigration/customs which are required by law.

We take due care that no part of the information is passed on to anybody who is not concerned with or a part of your travel arrangements. This guarantee applies on any of the sensitive information that you may provide us including your religious/dietary needs, disabilities etc. However, when you provide us the required information while booking, it is deemed that you have consented to share the information with relevant persons. By passing such information to relevant service providers, we are able to help you better.

Credit and Debit Card Details
All of the credit/debit card and personal information that is passed from your browser on to our site is encrypted safely. While you make your booking, your initial payment is received using this information. However, this information is not held back at our database. The entire encryption is done using at least 128 bits which makes it impossible to decrypt the information without an authorized decryption key.

External sites
Besem Travel doesn’t take the responsibility for the content in external internet sites. We advise you to read through the privacy policy of such external sites before you provide any of your personal information.

We also advise you to check with our details on use of our cookies.